FAQ’s

About Start Fresh Tax Relief

From our conception, Start Fresh Tax Relief has had one mission and one mission only: to help both individuals and businesses achieve financial freedom. We are passionately committed to helping taxpayers resolve their tax problems with dignity and respect combined with the expertise, dignity and respect that they rightfully deserve. We are all humans capable of mistakes and face issues beyond our control. We understand and acknowledge that your challenges and hardships have taken a toll on your emotional and physical being. That’s precisely the motivation that drives our team of tax experts to provide exemplary customer service and provide the best tax relief services to you. Our most important priority  is to provide you with a new start while paving the way for you to become tax debt free.

While you have many options to choose from when searching for a tax relief company, you will immediately notice that our commitment to you sets Start Fresh Tax Relief from other companies. Armed with years of experience in the tax relief industry, we are obsessed with developing and implementing the most optimal experience for our clients. We recognize that you have endured enough distress. Our professional team of experts are dedicated to alleviating your stress, allowing you to have a positive outlook and bright future. Begin the journey to financial freedom with a free, no obligation consultation over the phone. We look forward to speaking with you and learning about your tax situation.

At Start Fresh Tax Relief, you are not merely a number but one of our  valued clients. We listen to our clients and continue to improve and streamline our processes to better serve you. We have perfected our easy four step process to financial independence.

Step 1

FREE CONSULTATION

  • Share details of your tax situation with a tax professional in a confidential conversation.
  • Provide you overview of services.
  • Reassure you that Start Fresh Tax Relief is the best choice to resolve your tax debt.

Step 2

CONCISE INVESTIGATION

  • Thoroughly review and analyze your tax situation.
  • Verify the accuracy of IRS’s information.
  • Take appropriate action promptly.

Step 3

DESIRED RESOLUTION

  • Get the outcome you deserve.
  • Put an end to your financial nightmare.
  • Satisfy your tax obligation.

Step 4

FRESH START

  • Gain financial freedom
  • Earn your new beginning.
  • Experience a bright future ahead.

Our competitors may believe that an IRS repayment program is sufficient and serves your best interest. We are diligent and keep the lines of communication open with the IRS. That is the key difference between us and our competitors.  We adamantly believe that our work is not complete until we negotiate the best resolution possible for you.

When you partner with Start Fresh Tax Relief, our clients are provided with a team of certified tax experts, case managers, and resolution officers whose only purpose is settling your tax debt. Providing a new start and helping you achieve financial independence is our highest priority.

Start Fresh Tax Relief proudly serves both individuals and businesses. We look forward to providing crucial services and high quality customer service to both individual taxpayers and businesses.

General Billing Questions

No, the IRS requires all repayment funds to come directly from the taxpayers. The money that you give us will go toward the fees required to retain our services.

The cost of your resolution is determined on a case-by-case basis, with the main contributing factors being your tax liability situation as well as the program that we enroll you into.

While your Settlement Officer will quote you an estimated cost of your resolution during the initial consultation, the final cost will be determined based on the findings from our discovery analysis. Due to this, the fee that you pay for your discovery analysis will be attributed to your total resolution fee.

Start Fresh Tax Relief frequently takes on clients who already have an installment agreement payment plan set up with the IRS.

If you have an installment agreement with the state, you must maintain timely payments. If your installment agreement is with the IRS, it is your choice to continue making that payment.

Should you choose to discontinue your payments with the IRS, please forward any notices from the IRS to your case manager immediately.

Often, the IRS will prompt taxpayers into an installment agreement or monthly payment plan when the taxpayer is actually qualified for a better resolution.

When we take you on as a client, we will work to either significantly reduce your monthly payments or settle your tax debt for a fraction of your original tax liability.

It is in your best interest to provide us with the below list of documents. In doing so, we can accurately present your financial hardship to the IRS and get the best resolution possible for you.

  • Copy of the three (3) most recent pay stubs
  • Proof of any additional income you received on a monthly basis
  • Copy of the three (3) most recent bank statements
  • Copy of your last tax return
  • Proof of all household expenses over the past three (3) months
  • Proof of current state or federal tax liability and payment plan (if applicable)
  • Most recent mortgage statements
  • Proof of one (1) month’s non-business transportation expenses
  • Proof of payment for health insurance and out-of-pocket medical expenses

*Additional materials may be requested as needed.

Popular Questions

The cost of your resolution is determined on a case-by-case basis, with the main contributing factors being your tax liability situation as well as the program that we enroll you into.

The cost of our services will be based on a monthly payment plan with a minimum of $50 per month. Again, we will evaluate your tax debt and program before we give you a final monthly payment amount. Of course, you may pay us in full if you desire.

To qualify for an IRS resolution, you must be compliant and up-to-date with filing on all tax returns. If you have unfiled tax returns, a tax preparer will be assigned to your case to manage and maintain your compliance.

If you are unsure which documents you will need, don’t worry. We will guide you through the process of obtaining the necessary documentation. Typically, we will need your latest W-2 or 1099 from your most recent employer and any deductions you may have.

We can conduct our initial phone consultation as long as you have a rough estimate of how much you owe. However, our minimum requirement is that our clients owe at least $5,000 in back taxes or have unfiled back taxes.

If you have neither, it is likely that our services would cost you more money than you would end up saving.

We recommend that you get a quote from the IRS to determine a more accurate estimate of how much you owe in back taxes and liabilities. You can do this by contacting your local IRS office.

Yes, the IRS accepts phone calls from the general public, however the average wait-time to speak with an IRS representative is about 2 hours per call. If you would like to contact the IRS directly, it is recommended that you visit your local IRS office or send a letter via US mail.

As a Start Fresh Tax Fresh  employee, our attorneys and case managers have direct access to IRS representatives. If you are a Start Fresh Tax Relief client, please allow your case manager to handle all IRS communication on your behalf to limit unnecessary wait times.

Client Support

Even if your former spouse has back taxes, you are still financially held as liable as they are.

Fortunately, you can apply for Innocent Spouse Relief which can forgive your responsibilities of paying off back taxes.

Your client portal is the primary place to submit your documents.

No. Collection agents do not make phone calls. Correspondence is sent via US mail or made in person. If you receive a call or SMS text message from someone claiming to be the IRS, it may be a scam message.

With our Power of Attorney in place, the IRS should no longer be contacting you. If you do receive a letter from the IRS, send it to your case manager as soon as possible and we’ll take care of the rest.

If you suspect that you have received a fraudulent call or letter, you can find more information on the IRS website.

The IRS does not require that you hire professional representation to achieve a tax resolution. However, if you owe more than $5,000 and/or are facing aggressive collection activities such as a wage garnishment, tax lien, or bank levy, it is strongly advised to seek professional help.