Terms of Service

Terms of Service

Last updated January 3, 2023

Thanks for using our services! These terms of service (“Terms”) are entered into by and between you and Start Fresh Tax Relief LLC (“Company,” “We,” or “Us”) and cover your use and your access to our services, client software, and websites (“Services”). We use My CPA Organizer LC as our technology platform to enable us to provide our Services in a secure environment. By using our Services, you’re agreeing to be bound by these Terms, and our Privacy Policy. If you’re using our Services for an organization, you’re agreeing to these Terms on behalf of that organization.

Your Information & Your Permissions

When you use our Services, you provide us with materials including your files, content, messages, contacts, and more (“Your Information”). Your Information is yours. These Terms do not give us any rights to Your Information except for the limited rights that enable us to offer the Services.

We need your permission to do things like hosting Your Information, backing it up, and sharing it when you ask us to. Our Services also provide you with features like eSign, file sharing, email newsletters, appointment setting and more. These and other features may require our systems to access, store, and scan Your Information. You give us permission to conduct the aforementioned tasks and this permission extends to our affiliates and the trusted third parties we work with.

Sharing Your Information

Our Services let you share Your Information with others, so please be extremely cautious regarding the information you share and who you share it with. 

Your Responsibilities

You are responsible for your conduct. Your Information and your actions must comply with all applicable laws. Content in the Services may be protected by other third party’s intellectual property rights. Please do not copy, upload, download, or share content unless you have the right to do so. We may review your conduct and content for compliance with these Terms. However, we have no obligation to do so. We are responsible for the content people post and share via the Services.

Help us keep you informed and Your Information protected. Please safeguard your password to the Services, and keep your account information current. Please do not share your account credentials or give others access to your account.

You may use our Services only as permitted by applicable law, including export control laws and regulations. Finally, to use our Services, you must be at least 13, or in some cases, even older. If you live in France, Germany, or the Netherlands, you must be at least 16. Please check your local law for the age of digital consent. If you don’t meet these age requirements, you may not use the Services.

Software

Some of our Services allow you to download client software (“Software”) which may update automatically. So long as you comply with these Terms, we give you a limited, nonexclusive, nontransferable, revocable license to use the Software, solely to access the Services. To the extent that any component of the Software may be offered under an open source license, we will make that license available to you and the provisions of that license may expressly override some of these Terms. Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile the Services, attempt to do so, or assist anyone in doing so.

Beta Services

We sometimes release products and features that we are still testing and evaluating. Those Services have been marked beta, preview, early access, or evaluation (or with words or phrases with similar meanings) and may not be as reliable as other non-beta services, so please keep that in mind.

Our Information

The Services are protected by copyright, trademark, and other US and foreign laws. These Terms do not grant you any right, title, or interest in the Services, other third party’s content in the Services, My CPA Organizer LC and our trademarks, logos and other brand and/or intellectual property features. 

Copyright

We respect the intellectual property of others and ask that you do too. We respond to notices of alleged copyright infringement if they comply with the law, and such notices should be reported to info@startfreshtaxrelief.com. We reserve the right to delete or disable content alleged to be infringing and terminate accounts of repeat infringers. Our designated agent for notice of alleged copyright infringement on the Services is TI Law Firm.

Termination

You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services with notice to you if:

(a) you breach these Terms, or

(b) you use the Services in a manner that would cause a risk of harm or loss to us or other users.

We’ll provide you with reasonable advance notice via the email address associated with your account to remedy the activity that prompted us to contact you and give you the opportunity to export Your Information from our Services. If after such notice you fail to take the steps we ask of you, we’ll terminate or suspend your access to the Services.

We will not provide notice before termination where:

(a) you are in material breach of these Terms,

(b) doing so would cause us legal liability or compromise our ability to provide the Services to our other users, or

(c) we are prohibited from doing so by law.

Discontinued Services

We may decide to discontinue the Services in response to unforeseen circumstances beyond My CPA Organizer LC control or to comply with a legal requirement. If we do so, we’ll give you reasonable prior notice so that you can export Your Information from our systems.

Services “AS IS”

We strive to provide great Services, but there are certain things that we can’t guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, MY CPA ORGANIZER LC AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED “AS IS.” WE ALSO DISCLAIM ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some jurisdictions may not allow the disclaimers in this paragraph, therefore they may not apply to you.

Limitation of Liability

THESE EXCLUSIONS OR LIMITATIONS WILL APPLY REGARDLESS OF WHETHER OR NOT MY CPA ORGANIZER LC OR ANY OF ITS AFFILIATES HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU USE THE SERVICES FOR ANY COMMERCIAL, BUSINESS, OR RESALE PURPOSE, MY CPA ORGANIZER LC, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WILL HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY. MY CPA ORGANIZER LC AND ITS AFFILIATES ARE NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES.

Resolving Disputes

Please allow us to reasonably resolve any issues or problems in an amicable manner. We want to address your concerns without needing a formal legal case. Before filing a claim against My CPA Organizer LC or our affiliates, you agree to try to resolve the dispute informally by contacting info@startfreshtaxrelief.com. We’ll try to resolve the dispute informally by contacting you via email.

Judicial forum for disputes. You and My CPA Organizer LC  agree that any judicial proceeding to resolve claims relating to these Terms or the Services will be brought in the federal or state courts of Dallas County, Texas, subject to the mandatory arbitration provisions below. Both you and My CPA Organizer LC  consent to venue and personal jurisdiction in such courts. If you reside in a country.

YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:

We Both Agree To Arbitrate. You and My CPA Organizer LC  agree to resolve any and all claims relating to these Terms or the Services through final and binding arbitration by a single arbitrator. This includes disputes arising out of or relating to interpretation or application of this “Mandatory Arbitration Provisions” section, including its enforceability, revocability, or validity.

Arbitration Procedures. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in Dallas County, Texas or any other location we agree to.

NO CLASS ACTIONS. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. If this specific paragraph is held unenforceable, then the entirety of this “Mandatory Arbitration Provisions” section will be deemed void.

Controlling Law

These Terms will be governed by Texas law 

Entire Agreement

These Terms constitute the entire agreement between you and My CPA Organizer LC  with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third-party beneficiary rights.

Waiver, Severability & Assignment

My CPA Organizer LC failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. My CPA Organizer LC  may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

Modifications

We may revise these Terms from time to time to better reflect:

(a) changes in the law,

(b) new regulatory requirements, or

(c) improvements or enhancements made to our Services.

If an update affects your use of the Services or your legal rights as a user of our Services, we will notify you prior to the update’s effective date by sending an email to the email address associated with your account or via an in-product notification. These updated terms will be effective no less than 30 days from when we notify you.

If you don’t agree to the updates we make, please cancel your account before they become effective. By continuing to use or access the Services after the updates come into effect, you agree to be bound by the revised Terms.